Hop Valley Brewing Company is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Hop Valley Brewing Company Web site and governs data collection and usage. By using the Hop Valley Brewing Company website, you consent to the data practices described in this statement.
COLLECTION OF YOUR PERSONAL INFORMATION
Hop Valley Brewing Company collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Hop Valley Brewing Company may also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by Hop Valley Brewing Company. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Hop Valley Brewing Company for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Hop Valley Brewing Company Web site. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Hop Valley Brewing Company public message boards, this information may be collected and used by others. Note: Hop Valley Brewing Company does not read any of your private online communications.
Hop Valley Brewing Company encourages you to review the privacy statements of Web sites you choose to link to from Hop Valley Brewing Company so that you can understand how those Web sites collect, use and share your information.
Hop Valley Brewing Company is not responsible for the privacy statements or other content on Web sites outside of the Hop Valley Brewing Company and Hop Valley Brewing Company family of Web sites.
We are pleased to offer Hop Valley Brewing Company gift cards for sale online. To buy from us, you must provide contact information (such as name and shipping address) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we may also use this information to contact you.
USE OF YOUR PERSONAL INFORMATION
Hop Valley Brewing Company collects and uses your personal information to operate the Hop Valley Brewing Company Web site and deliver the services you have requested. Hop Valley Brewing Company also uses your personally identifiable information to inform you of other products or services available from Hop Valley Brewing Company and its affiliates. Hop Valley Brewing Company may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Other companies and individuals help Hop Valley Brewing Company serve you by fulfilling orders, delivering packages, sending postal mail and e-mail, processing credit card payments, and providing customer service. These third parties may have access to personal information needed to perform their roles, but they are prohibited from using the information except to provide these services, and they are required to maintain the confidentiality of your information.
Hop Valley Brewing Company does not sell, rent or lease its customer lists to third parties. Hop Valley Brewing Company may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Hop Valley Brewing Company may share data with trusted partners to help us perform statistical analysis, send you e-mail or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Hop Valley Brewing Company, and they are required to maintain the confidentiality of your information.
Hop Valley Brewing Company does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Hop Valley Brewing Company keeps track of the Web sites and pages our customers visit within Hop Valley Brewing Company, in order to determine what Hop Valley Brewing Company services are the most popular. This data is used to deliver customized content and advertising within Hop Valley Brewing Company to customers whose behavior indicates that they are interested in a particular subject area.
Hop Valley Brewing Company Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hop Valley Brewing Company or the site; (b) protect and defend the rights or property of Hop Valley Brewing Company; and, (c) act under exigent circumstances to protect the personal safety of users of Hop Valley Brewing Company, or the public.
USE OF TRACKING
We use “cookies” and other similar technologies on this website. Cookies are small text files sent through your browser and stored on your computer. Cookies allow you to personalize your online experience and save time by storing your preferences and eliminating the need to reenter information each time you visit our site. For example, if you register information with Hop Valley Brewing Company (such as your billing and shipping address), cookies help us recall that information on your subsequent site visits so you can quickly and easily make purchases. Cookies also help us deliver customized content and advertising to you based on your interests.
We also use social media “plugins” on this site. For example, you can link directly to the Hop Valley Brewing Company Facebook Page or Twitter Feed by clicking on those sites’ plugins on our homepage. In some cases, both Hop Valley Brewing Company and the social media site may know if you click on these plugins. Please remember that, as with all linked sites, Hop Valley Brewing Company does not control the plugins’ information collection practices.
Most Web browsers automatically accept cookies, but if you prefer not to accept cookies, you can usually modify your browser’s settings through the Tools or Options menu. Similarly, most browsers offer a Do Not Track feature that, once enabled, signals to sites not to track your online activity. As of April 1st, 2016, Hop Valley Brewing Company does not currently honor Do Not Track signals. Hop Valley Brewing Company is working with its development team to include code that honors Do Not Track requests and plans to implement the updated code by the end of July, 2016. Hop Valley Brewing Company will honor Do Not Track signals it receives after August of 2016, but understand that if you adjust your browser’s setting so that it cannot collect cookies and/or cannot track activity, you may not be able to fully experience the interactive features of the site.
SECURITY OF YOUR PERSONAL INFORMATION
Hop Valley Brewing Company secures your personal information from unauthorized access, use or disclosure. Hop Valley Brewing Company secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
We want you to be completely satisfied with your Hop Valley purchase. If you are dissatisfied for any reason, please return your unused purchase, in its original packaging, within 14 days of receipt for a full refund. Shipping and handling charges may apply. All returned items are subject to inspection. Any clothing or fabric items that have been washed cannot be returned. Before returning any item, please call 541-744-3330 to verify return shipment address and to receive a Hop Valley Return Merchandise Authorization number for proper processing upon receipt.
A credit will appear for the cost of the returned item minus any shipping fees. We will use the email address you provide when issuing a Return Merchandise Authorization number to notify you once a return has been processed. Please allow one to two credit card billing cycles for credit to appear.
SHIPPING POLICY/DELIVERY POLICY
Your Hop Valley order will be shipped within 1-4 business days, excluding federal holidays. All orders are shipped UPS Ground to U.S. addresses only. Shipping charges vary by weight, size, and other shipping costs. Real-time shipping rates are calculated through UPS. If you provide an email address upon purchase, a link for package shipping will be sent to you from UPS. There is no sales tax in Oregon, and therefore no taxes added to the cost of shipping.
CHANGES TO THIS STATEMENT
Hop Valley Brewing Company will occasionally update this Statement of Privacy to reflect company and customer feedback. Hop Valley Brewing Company encourages you to periodically review this Statement to be informed of how Hop Valley Brewing Company is protecting your information.
Hop Valley Brewing Company welcomes your comments regarding this Statement of Privacy. If you believe that Hop Valley Brewing Company has not adhered to this Statement, please contact Hop Valley Brewing Company below. We will use commercially reasonable efforts to promptly determine and remedy the problem.
Effective April 1st, 2016 ( 04/01/2016)